For dental practices, physiotherapists, vets and private clinics: calls answered and appointments booked when the front desk is stretched, plus reminders and recalls that run themselves.
“Hi, I'd like to book a physio appointment for my knee — have you anything this week?”
Everyone rings at opening time, and callers who can't get through book elsewhere.
Missed appointments leave gaps in the diary that could have been filled.
Check-ups, reviews and vaccinations remembered, phoned and posted manually.
A natural-sounding AI voice agent, trained on your business, picks up day and night. Here's what happens when someone calls.
New and existing patients booked into real availability, day or night.
Never gives medical advice — urgent symptoms are directed to NHS 111, 999 or your team.
Outbound calls or texts for reminders and recalls, with easy rebooking.
It asks what you'd ask, in plain English, and gets the details right first time. When a call needs a person, it puts it through or takes a proper message — and you get a written summary either way.
The call is only the start. Automation carries the job through every step, in the software you already use.
by phone or online
text the day before
attended — or gap refilled
aftercare & feedback
next check-up booked
Confirmations and reminders by text, with a one-tap option to reschedule.
When someone cancels, patients on the waiting list are offered the slot automatically.
Satisfied patients asked for a review; concerns routed privately to the practice manager.
Connected with Make, n8n or Zapier — in accounts you own.
No. It books, reschedules and answers practical questions only. Anything that sounds urgent is signposted to NHS 111, 999 or your clinical team, following rules you approve.
Yes. Recording, retention and redaction are agreed before go-live, data stays in UK or EU hosting where the platform allows, and access is controlled by role.
Systems like Dentally, Cliniko and Semble can often be connected for live availability and booking. We confirm what's possible for your system on the discovery call.