For letting agents, estate agents and property managers: viewings booked while the office is closed, repairs logged and triaged, and landlords, tenants and contractors kept in the loop automatically.
“The kitchen tap's been leaking since last night — who do I report it to?”
Most viewing requests arrive when the office is closed — and go to whoever answers first.
Repairs reported by phone, chased by phone, and updated by phone.
Gas safety, EICR and EPC renewals tracked in spreadsheets and calendars.
A natural-sounding AI voice agent, trained on your business, picks up day and night. Here's what happens when someone calls.
Answers questions on availability, pets and parking, then books a viewing slot — evenings and weekends included.
Takes the details, judges urgency by your rules, and escalates genuine emergencies.
Viewing confirmations, rent reminders and access arrangements for contractor visits.
It asks what you'd ask, in plain English, and gets the details right first time. When a call needs a person, it puts it through or takes a proper message — and you get a written summary either way.
The call is only the start. Automation carries the job through every step, in the software you already use.
by phone, web or text
with the details they need
appointment confirmed
photos and invoice attached
costs on their statement
Gas safety, EICR and EPC dates tracked, with landlords and contractors reminded in good time.
Feedback requested and next steps sent automatically after every viewing.
Repairs, costs and compliance status sent to landlords without anyone writing an email.
Connected with Make, n8n or Zapier — in accounts you own.
Yes. It follows your rules for what counts as an emergency — a burst pipe, no heating in winter, a security issue — and escalates those to your on-call contact straight away.
Tools like Reapit, Alto and Arthur Online can be connected so viewings and repairs are logged in the right place. We confirm what's possible for your setup on the discovery call.
Yes — availability, rent, pets, parking and viewing times — from the property details you give it.