For manufacturers, engineering firms and wholesalers: fewer "where's my order?" calls, orders that enter your system without retyping, and customers updated automatically at every stage.
“Can you tell me where order 4471 is? We need it on site by Friday.”
Sales and production interrupted all day by questions a system could answer.
Purchase orders arrive as emails and PDFs, and someone keys every line in by hand.
Stock, production and accounts don't talk to each other, so nobody has the full picture.
A natural-sounding AI voice agent, trained on your business, picks up day and night. Here's what happens when someone calls.
Connected to your system, it tells customers where their order is — or takes a message if it can't.
Captures part numbers, quantities and dates, then passes them to sales in a clean format.
Outbound calls or texts to confirm delivery slots, so drivers aren't turned away.
It asks what you'd ask, in plain English, and gets the details right first time. When a call needs a person, it puts it through or takes a proper message — and you get a written summary either way.
The call is only the start. Automation carries the job through every step, in the software you already use.
email or PDF purchase order
lines extracted & checked
availability checked, job raised
customer notified
straight into your accounts
AI extracts customer, part numbers and quantities from purchase orders for a quick human check.
Customers told when orders are confirmed, despatched and delivered — before they need to ask.
Orders, stock and invoicing pulled into one view, refreshed automatically.
Connected with Make, n8n or Zapier — in accounts you own.
Yes, when it's connected to wherever order status lives — your ERP, stock system or even a well-kept spreadsheet. If it can't find an answer, it takes a proper message and passes it to the right person.
Yes. AI extraction pulls the customer, parts, quantities and dates out of purchase orders. We always build in a quick human check before anything is committed.
No. It works alongside the systems you already have, connecting them so data moves between them without retyping.