For independent funeral directors: calls answered calmly and kindly at any hour and passed straight to your on-call director, with automation that keeps arrangements, documents and families' updates on track behind the scenes.
“My father has passed away at home tonight. I don't know what to do next.”
A family's first call can come at 3am, and it must be answered.
Registrars, venues, ministers, florists and paperwork to coordinate.
Families need clear updates without chasing you for them.
A natural-sounding AI voice agent, trained on your business, picks up day and night. Here's what happens when someone calls.
A gentle, unhurried manner, set up with you and tested before it ever takes a call.
First calls go directly to your on-call director — it never tries to replace them.
Out of hours or when you're with a family, the phone is still answered properly.
It asks what you'd ask, in plain English, and gets the details right first time. When a call needs a person, it puts it through or takes a proper message — and you get a written summary either way.
The call is only the start. Automation carries the job through every step, in the software you already use.
answered, director connected
details recorded once
forms and checklists tracked
venue, celebrant, florist booked
clear, timely, gentle
Every step tracked for each family, so nothing is missed at a difficult time.
Bookings and confirmations with venues, celebrants and florists sent and logged.
Clear updates on times and arrangements, sent with care, approved by you.
Connected with Make, n8n or Zapier — in accounts you own.
It's there to make sure no call goes unanswered, not to replace your team. It is calm and kind, takes only the essential details and connects the family to your funeral director as quickly as possible.
Yes. Every greeting and response is written and approved with you, and we test it carefully before it takes a single call.
Checklists, supplier bookings and family updates can be organised and tracked automatically, with anything sent to a family approved by you first.