For hauliers, couriers and freight firms: an AI voice agent that answers 'where's my delivery?' calls and takes bookings, and automation that sends proof of delivery and invoices without the paperwork.
“Can you tell me where my pallet is? It was due this afternoon.”
Planners spend hours answering status calls instead of planning.
Signed PODs arrive late or go missing, holding up invoices.
Collection requests arrive in every format and get retyped.
A natural-sounding AI voice agent, trained on your business, picks up day and night. Here's what happens when someone calls.
Looks up the consignment and gives an ETA — or passes to a planner if there's a problem.
Collection address, goods, weights and times captured accurately.
Customers texted when a delivery is running late, before they need to call.
It asks what you'd ask, in plain English, and gets the details right first time. When a call needs a person, it puts it through or takes a proper message — and you get a written summary either way.
The call is only the start. Automation carries the job through every step, in the software you already use.
phone, email or web
added to the right run
customer ETA updates
POD captured and emailed
straight into your accounts
Signed proof of delivery emailed to the customer automatically, the moment it's captured.
Collection requests read from emails and forms and turned into jobs.
Delivered jobs invoiced the same day, with the POD attached.
Connected with Make, n8n or Zapier — in accounts you own.
Yes, if your transport or tracking system can share status and ETA. We connect it so the AI answers from real data rather than guessing.
Many systems can be connected directly or through automation tools. We check yours on the discovery call and tell you what's possible.
It passes the call to a planner straight away with the details already captured, so your team can sort it out quickly.